Privacy Policy

1. Introduction

OLIX Learning Private Limited ("OLIX", "we", "our", or "us") is committed to protecting your privacy and handling personal data responsibly in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 (India).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

2. Information We Collect

Personal Data

• Name, email address, and phone number
• Date of birth and age
• School or institution information
• Address and general location details
• Account login credentials
• Payment details processed securely through third-party payment providers

Usage Data

• Device type and browser information
• IP address and approximate location
• Pages visited and session duration
• Course progress and performance analytics

3. Purpose of Data Processing

In accordance with the DPDP Act, personal data is processed only for lawful purposes, including:

• Providing educational services
• Managing enrollments and payments
• Course communication and support
• Improving platform functionality
• Security and fraud prevention
• Compliance with legal obligations

4. Consent & User Rights

By using our Services, you consent to the processing of your personal data for the purposes outlined in this Privacy Policy.

• Withdraw consent at any time
• Request correction of personal data
• Request deletion of personal data
• Access information about stored data

5. Data Sharing

Personal data may be shared with:

• Educators and instructors
• Partner schools and institutions
• Payment gateways and cloud providers
• Analytics and communication services
• Government authorities when legally required

We do not sell personal data to third parties.

6. Data Security

We implement reasonable safeguards to protect personal data:

• Encryption of sensitive data
• Secure cloud infrastructure
• Role-based access controls
• Periodic security audits
• Employee confidentiality training

7. Children's Privacy

For users under 18 years of age:

• Verifiable parental consent is required
• Only essential educational data is collected
• Parents may request correction or deletion of data
• We do not target advertising toward children

8. Data Retention

Personal data is retained only for as long as necessary to fulfill educational, legal, or operational purposes. Valid deletion requests are processed within reasonable timelines unless retention is legally required.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Maintain session functionality
• Remember preferences
• Analyze usage trends
• Improve platform experience

10. Policy Updates

This Privacy Policy may be updated periodically. Significant changes may be communicated through our website or via email notifications.

11. Grievance Redressal Officer

12. Contact Us